Refund policy

At Pet Perk, we prioritize the quality and safety of our products. Please read our Returns Policy carefully before making a purchase. By placing an order with us, you agree to abide by the following terms regarding returns and refunds.

Refund Policy
All Pet Perk Purchases are Final. We cannot accept returns if the product seal is broken, as it may compromise product integrity and safety. We kindly advise our customers to refuse delivery or not accept the order if they suspect any damage or tampering with the product.

Acceptance of Package
Upon delivery, please carefully inspect the package before accepting it. If you notice any damage to the package or if the seal is broken, please do not accept the delivery. Instead, kindly inform the delivery personnel and contact our customer support team at [contact email/phone number] to report the issue.

Returns of Unopened Packages
We only accept returns for unopened packages. If you have received a product that is unopened and wishes to return it, you may request a return within 2 days from the delivery date. Please contact our customer support team at info@petperk.com to initiate the return process.

To be eligible for a return, the product must be in its original condition, including all tags, labels, and packaging.

Customers are responsible for the return shipping costs.

Product Handling
To ensure the safety and quality of our products, we advise customers not to put their hands directly into the product content, as it may lead to contamination.

Product Packaging
Our products are securely packed in bubble bags to safeguard the bottles during transit. We take utmost care to ensure that the packaging is sturdy and resistant to damage.

Damaged or Defective Products
In the rare event that you receive a damaged or defective product, please contact our customer support team at info@petperk.in within 2 days of receiving the package. We will gladly assist you with a resolution.

Non-Returnable Items
For hygiene and safety reasons, certain items are non-returnable. These items include [list non-returnable items, if applicable].

Refusal of Returns
Pet Perk reserves the right to refuse any returns that do not meet our return policy criteria.

Contact Us
If you have any questions or concerns regarding our Returns Policy, please contact our customer support team at info@petperk.in

By placing an order with Pet Perk, you acknowledge that you have read and understood our Returns Policy and agree to comply with its terms. Pet Perk may update or modify this Returns Policy at any time, and the most recent version will be available on our website. It is your responsibility to review the Returns Policy periodically to stay informed of any changes.