FAQs

What is Pet Perk?

Pet Perk is a brand operated by Prine Nanotech, specializing in high-quality pet products designed to enhance the well-being and happiness of your furry friends.

How can I place an order on Pet Perk?

To place an order on Pet Perk, follow these simple steps:

  • Browse our website and add the desired products to your shopping cart.
  • Click on the cart icon to review your order and proceed to checkout.
  • Provide your shipping and payment information to complete the purchase.
  • You will receive an order confirmation via email once the payment is processed.

What payment methods do you accept?

Pet Perk accepts various payment methods, including credit/debit cards, PayPal, and other secure payment gateways. Choose the one that suits you best during the checkout process.

Do you offer international shipping?

Yes, Pet Perk provides international shipping to many countries. However, shipping fees and delivery times may vary depending on the destination. Please check our Shipping Policy or contact our customer support team for more details.

How long will it take to receive my order?

We strive to process and dispatch orders promptly. Delivery times vary based on your location and the shipping method chosen during checkout. You can find estimated delivery times in our Shipping Policy.

Can I cancel or modify my order after placing it?

We work diligently to process orders quickly, so it may not always be possible to cancel or modify an order once it is placed. Please contact our customer support team immediately for assistance, and we will do our best to accommodate your request.

How can I track my order?

Once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and estimated delivery time of your package.

Are Pet Perk products safe for my pets?

Absolutely! At Pet Perk, we prioritize the safety and well-being of pets. Our products are carefully selected and undergo rigorous quality checks to ensure they meet the highest standards.

Do you have a customer loyalty program?

No. We don’t offer a customer loyalty program at the moment. Stay tuned for more details on our website or follow our social media to receive updates.

How can I reach your customer support team?

Our customer support team is ready to assist you with any questions or concerns. You can contact us via email at info@petperk.com or call our support helpline at +9313216148.

We strive to respond promptly to all inquiries.